Leadership Team

Paul Greenland, Certified Business Service Executive, is President and Owner of Aetna Building Maintenance, a company founded by his grandfather in 1936. As the third generation of Greenlands to lead Aetna, Paul grew up hearing about the family business around the dinner table. Some of his first memories are of being on a job site with his dad when he was only five years old. Over time, Paul served in a wide variety of roles at Aetna and learned about every aspect of the business. Following his graduation from Indiana University at Bloomington with a Bachelor of Science in business, he took over one of Aetna's branch offices in 1988 and continued to assume additional responsibilities until being named president ten years ago.

Paul is currently Treasurer of the Building Service Contractors Association International (BSCAI) and is expected to become president of the organization in 2015. Years ago, Paul's father, Jay (Julian) Greenland also held the post of President of BSCAI and Paul's upcoming presidency will mark the first time in history that a father and son will have both held the post.

Paul carries on his family's vision for the company, as he is dedicated to providing a safe work environment for all his employees as well as ample opportunities to grow and learn. He also continues the tradition of giving back, with ongoing commitments to organizations such as COSI, Special Olympics and Big Brothers Big Sisters.

An avid wine collector, Paul also enjoys playing golf, traveling and cooking outdoors. A native of Springfield, Ohio, Paul lives in Columbus, Ohio where he lives with his wife of 23 years and their children.

Robert Perlman joined the Aetna Building Maintenance team in 1996 and brings with him more than 15 years in the contract security industry and contract cleaning business. Rob was the Branch Manager at Aetna's Columbus location for 10 years and has served as Northern Vice President of Operations the last six years. Previously, Rob was Chief of Police in the Columbus area for many years before entering the contracting field. Prior to joining Aetna, he also held positions such as Branch Manager and Regional Vice President for some of the nation's largest contract cleaning and contract security companies.

One of Rob's many accomplishments was helping to set-up contract security for the 1996 summer Olympics in Atlanta, where he presided over venues for the soccer and crew events. Rob enjoys movies, with a particular interest in science fiction.

Steve Lumbard is Vice President of Operations at Aetna Building Maintenance. He has been with the company since 2000 and, in his current role, presides over all operations in West Virginia, Southeast Ohio, Eastern Kentucky, Eastern Tennessee and Northern Virginia. He previously served as a branch manager in Columbus, Ohio, Charleston, West Virginia and Lexington, Kentucky, where revenues tripled under his management. Steve is a former member of the U.S. Navy, having served in the mid-1970s.

Steve currently resides in West Virginia, but loves visiting Columbus and enjoying all its fine restaurants. When Steve is not busy connecting with his branch managers, you'll find him out on the golf course or enjoying an afternoon of fishing and hunting.

Doug Chapman brings 20 years of experience in the integrated facility services industry to Aetna Building Maintenance where he has been since 2004. He is currently the Vice President of Development at Aetna Building Maintenance located in Columbus, Ohio. In addition to developing new client connections, Doug oversees the day-to-day management of the sales team in his region which includes most of Ohio, Indiana, West Virginia and Virginia. He is involved in Aetna's incubator program at Marshall University to promote LEED standards in building maintenance. Doug's strength is in developing comprehensive customized facility solutions that meet all customer expectations and requirements. He received his BS in Mechanical Engineering from The Ohio State University and an MBA from Santa Clara University. In addition, Doug is a LEED-AP (Accredited Professional), a member of the US Green Building Council, a CBSE and a Certified Healthy High Performance Cleaning – Day expert.

Sustainability
Two main points were delivered at Marshall University's Lunch and Learn Sustainability Lecture Series Thursday on the topic of green cleaning: It continues to grow and it continues to be a grassroots effort.

Sean Letwat, Certified Business Service Executive, has more than 20 years of experience in the building/facility services community and serves as Vice President of Operations & Sales in our Southern Region. As a member of the senior leadership team, Sean develops new techniques for service delivery efficiencies, conducts strategic planning, and ongoing improvement of our operations and sales practices. He is focused on consistent operational and sales development, ongoing training and support of his team, with the constant outcome of improving client satisfaction as the priority.

Prior to joining Aetna in 2011, Sean worked in progressively responsible positions at Eurest Services (formerly KIMCO Corporation), most recently as Regional Vice President. Sean's work in Sales and Operations included responsibilities for multi-state portfolios and project management. He was named to the Crothall President's Council in 2010 and has been recognized by the Louisville Chapter of IFMA as Associate of the Year in both 2008 and 2006. Sean is a graduate of the University of Illinois at Urbana-Champaign where he received a Bachelor of Arts in speech communications and was a member of Alpha Epsilon Pi fraternity.

Sean is devoted to his work as the Indiana State Representative for a high school speech and debate league and enjoys spending time with his family on their five acres in the country. He has lived outside Louisville, Kentucky, for the past 20 years with his wife, two teenage children and several chickens.

Thor Sandvik is Vice President of Finance and Administration at Aetna Building Maintenance. He has been with Aetna since 2003. In his role as a member of the senior leadership team, Thor oversees all financial concerns and technology issues relating to the business. A Certified Public Accountant (CPA), Thor previously served as Controller at Parallel Technologies, Supervisor Store Support at The Limited and as Manager of General Accounting and Treasurer for Canadian Operations at Fujitec America, Inc.

Although he grew up in the Chicago area, Thor was born in Alaska and has returned there many times. It was there that he earned his pilot's license, which made getting around the northernmost state much, much easier. Thor enjoys spending time with his family on weekends, especially volunteering to assist with his children's various sports activities. A graduate of Miami University, Thor lives in Westerville with his wife and family.

Tina Patzer has been Vice President of Human Resources at Aetna Building Maintenance since 2004. She manages all aspects of human resources, risk management and safety for the over 1500 employees of Aetna. Tina has more than twenty years of experience in the field, including running her own business and providing human resource consulting at "Ask Tina @Mucho.com." Before joining Aetna, she served as Vice President of Human Resources at Team America, Executive Vice President of Human Resources at Workforce Strategies, Inc. and was the youngest-ever Director of Human Resources at Lord & Taylor in Chicago.

Tina has a lifelong passion for cooking and she started a Chicago-area catering business that operated for seven successful years. She finds great joy in feeding others, especially the homeless and hungry children, who hold a special place in her heart. When not working or volunteering, she lives in Powell and has two grown children.